Dolores Gangotena Diez
Written by Dolores Diez Gangotena Founder

Updated: October 03, 2025
Published: April 28, 2025


  • Twitter
Gangotena family image

When you’re a child, you seldom realize the extraordinary blessing of your upbringing. For me, it wasn’t just about being born into a family with deep Ecuadorian roots or growing up in the historic Casa Gangotena. It was about inheriting a foundation of hard work, gratitude, and a deep sense of responsibility to preserve what was passed down.

This legacy didn’t just shape me; it inspired me to carry our family values forward through Quasar, sharing the treasures of Ecuador and South America with the world.

You might have heard of Casa Gangotena — maybe you’ve seen it on Instagram as a bucket-list hotel, or stumbled across it while researching Quasar’s Galapagos trip extensions. But here’s what you don’t know: Casa Gangotena used to be a home filled with love that I once knew, a place where my family’s story began, and where our memories were etched into every corner.

In this blog, I’ll reveal the mystery behind its walls—the story of how it became an architectural icon, the soul of my childhood, and now, a world-class hotel that welcomes travelers into a legacy spanning generations.

A Landmark Built to Last

Casa Gangotena was my father’s childhood home, a proud presence in Quito’s historic San Francisco Square. But the house you see today wasn’t always the grand landmark it is now. The original, simpler residence was destroyed by a fire in 1914. I’ve heard whispers over the years about the cause—some say a heartbroken ex-fiancé set it ablaze after my aunt ended their engagement. But these are just family legends. Most likely, the fire started in the kitchen due to an electrical fault and quickly spread.

Original Casa Gangotena burned in 1914
Crowds gathered in San Francisco Square as the original Casa Gangotena burned in 1914—a turning point in our family’s story. (© Quasar Expeditions)

Even though nearly everything was lost, my grandfather saw the fire as a new beginning. He embraced the monumental task of rebuilding, bringing in the Russo brothers—renowned Italian architects—and sourcing materials from as far as France, Germany, and Italy. It took eight painstaking years, but in 1922, the new Casa Gangotena stood tall. More refined. More beautiful. A fresh start for the family.

My memory takes me back to the fabulous staircase with its shining marble and the most beautiful statues framing the sides. Beyond the staircase, there was a fountain surrounded by flowers and an area where carriages were once kept, now transformed into what is the hotel’s serene spa. Every corner of the house reflected the care, vision, and dedication of my grandparents, who saw the future in every detail they built.

The new Casa Gangotena in 1922 before the iconic rooftop
Casa Gangotena in 1922, newly rebuilt and full of promise. The iconic rooftop dome would come later, in the 1940s. © Quasar Expeditions
1922 2025

(Slide to view Casa Gangotena’s past and present — a century of history at Quito’s most iconic hotel. © Quasar Expeditions)

The Visionaries Behind the Walls

My grandfather, Enrique Gangotena Jijón, was a man of great intelligence and vision. He studied electrical engineering in the U.S. and worked at General Electric for five years before returning to Ecuador. Once home, he helped start the country’s dairy industry by bringing in the first butter-making machines. In the late 1930s, his ranch became the first in Ecuador to produce powdered milk—an innovation that helped his family’s business thrive until the end of World War II, when lower-cost powdered milk from the U.S. took over the local market.

Enrique Gangotena Jijón
My grandfather, Enrique Gangotena Jijón, with one of the many machines he imported to help modernize Ecuador’s manufacturing sector. © Quasar Expeditions

In 1908, he married my grandmother, Dolores Jijón Ascázubi, the first in her family to be born in Ecuador. Her parents arrived from Spain in 1860 as part of an aristocratic delegation sent by the King to manage the crown’s regional affairs. Together, they had four children (you'll see them in the photo at this top of the blog): María, Dolores, Inés, and Enrique—my father.

Dolores Jijón Ascázubi
My grandmother, Dolores Jijón Ascázubi—the first in her Spanish family to be born in Ecuador, and the heart of our home. © Quasar Expeditions

Together with my grandfather, they managed the family properties while dedicating themselves to improving life in Quito. During his time as mayor of the city, my grandfather introduced the city’s first potable water system—a project he funded entirely from his own pocket. As a gesture of gratitude, the city granted Casa Gangotena free water for as long as the family lived there—a decree that remained in effect for over 80 years until my aunt Maria passed away in 2002.

The original 1914 decree granting Casa Gangotena free water
The original 1914 decree granting Casa Gangotena free water, signed while my grandfather served as mayor of Quito. © Quasar Expeditions

Childhood Adventures in a Grand Home

Growing up, Casa Gangotena was a magical playground. You can imagine being a child in a mansion filled with nooks, staircases, and secret corners. It was a true paradise. (But of course, this did not lack a bit of alluring fear when night fell.)

The first floor, where the kitchen was located, was home to at least a dozen members of the service staff. In a way, like Quito’s Downton Abbey, but more blended and without the drama. At the time, it was customary to provide not only sleeping quarters but also food for their families. This added even more children to our circle of playmates, which made our games all the more creative. With more minds at work, our ideas became more brilliant—and, occasionally, our mischief ended with us being punished and denied sweets for days.

Casa Gangotena garden
My sister and me at one of the windows overlooking Casa Gangotena’s garden—where imagination ran wild. © Quasar Expeditions

As time passed, the home evolved. Originally designed as one grand household, it was eventually divided into two residences when my father moved away. My aunts stayed behind, each occupying one full floor of the house. Even then, its grandeur was undeniable—the shining marble staircase, the elegant social areas, and the warmth of its history made every visit feel extraordinary.

Looking back, I realize how lucky and blessed we were to live in a place like Casa Gangotena. Surrounded by such beauty, it was easy to become accustomed to it as a child. But my family always taught us an important lesson: never take anything for granted. Always work hard, do your best, and help those in need. If the world and destiny have given us so much, the least we could do is share.

1940 aerial view of Casa Gangotena
An aerial view of the hotel today, showing the rooftop dome that was added in the 1940s—decades after the main house was rebuilt.

From Family Home to World-Class Hotel

As time passed, Casa Gangotena changed. My father moved from the colonial center of Quito after marrying my mother, but the house remained in the family, with my aunts living there until their passing. Eventually, the house was transformed into the most prestigious and beautiful hotel in town. This was a bittersweet moment for our family, but one that felt right. The house deserves to be lived in and appreciated by visitors who value the building, the history, and its place in one of the most stunning colonial towns in Latin America (the first city to be named a UNESCO World Heritage Site in 1978.)

Fully restored Casa Gangotena
Casa Gangotena today—restored to her full glory and welcoming Guests from around the world into our family’s legacy.

Today, the hotel is a perfect blend of tradition and innovation. The same murals and antique furniture remain, preserving the soul of the house, while modern touches—like luxurious clawfoot tubs, creative cuisine, and a rooftop terrace with panoramic views of Quito’s historic skyline—enhance the experience.

Imagine waking up in one of Casa Gangotena’s elegant suites, wrapped in a plush robe, stepping into a marble shower, and preparing for a day of discovery. Breakfast is served in an innovative dining room that pushes the boundaries of creativity while honoring Ecuadorian flavors. And the view? Step onto the rooftop terrace to take in the breathtaking sight of Quito’s colonial churches and the vibrant Plaza San Francisco below—a view that will stay with you forever. It certainly has for me.

The service and hospitality here transport you back to the golden era of travel, where every detail is attended to with care. It’s a place where modern luxury is infused with nods to the past—a perfect reflection of the house’s transformation from family home to world-class hotel.

Casa Gangotena open-air courtyard
Once an open-air courtyard, this elegant lounge still whispers of its past—where a fountain once flowed, now moved to the garden.
STAY WHERE OUR STORY BEGAN:

Explore Casa Gangotena as part of Quasar's Mainland Ecuador tours, offering a rich introduction to the colonial charm that defines Quito. A luxurious stay here is the perfect bookend to your Galapagos Yacht Safari—another way we continue our generations of adventure.

A Legacy Shared with the World

It’s incredible to see how life comes full circle. Casa Gangotena, once a private family home, is now a place where adventurers from around the globe can experience the elegance and history that defined my childhood. And through Quasar Expeditions, I’ve found a way to share this legacy on a larger scale. Guests can explore the hotel as part of our immersive Quito city tours, where they’ll step into history and experience the colonial charm that makes Quito so special. A visit to Casa Gangotena is an ideal bookend to your Galapagos Luxury Yacht Safari—another way we’re continuing our generations of adventure.

At Quasar, we believe travel should be transformative. Casa Gangotena is a wonderful hotel. But more importantly, it’s a step into a living story, filled with history, elegance, and heart. Sharing this piece of my family’s legacy with our Guests is the ultimate way to give back, connecting the past with the future in meaningful, unforgettable ways.

Window view looking out of Casa Gangotena
The view my father’s family woke up to every morning—a sight that never lost its magic.
Casa Gangotena - Luxury Boutique Hotel in Quito, Ecuador

Sharing this piece of Quasar's family’s legacy with their guests is the ultimate way to give back, connecting the past with the future in meaningful, unforgettable ways.

Dolores Gangotena Diez
By Dolores Diez Gangotena
Founder

Dolores Diez Gangotena is the co-founder of Quasar Expeditions and has been a passionate advocate for sustainable travel to the Islands since 1986. Her love affair with the Galapagos began in 1969 during a school field trip, sparking a lifelong commitment to the islands and their preservation. Now serving as Quasar's Director of PR, Dolores is dedicated to using travel as a force for good, both in the Galapagos and in other destinations where Quasar operates. She is also deeply passionate about storytelling, community engagement, and ensuring that tourism benefits the places and people it touches.

COMMENTS OR QUESTIONS ON THIS POST?
4 comments
  • What a wonderful article, thank you for sharing. You really bought the place of life, and made it a place that I would love to visit. I had not realized that you were a cofounder of Quasar.      It is with tremendous fond memories that I look back on our trip with the Grace. A trip that I hope to repeat. And in my repetition, I will add your home/hotel to my stay.   

    • Thank you so much for your kind and thoughtful words. It truly means the world to me to know that the article resonated with you and brought Casa Gangotena to life in your imagination.

      Yes, I am indeed one of the co-founders of Quasar, and it’s always such a joy to connect with fellow travelers who’ve experienced the magic of a voyage aboard the Grace. I’m thrilled to hear it left you with such fond memories — she is a very special vessel.

      It would be a true pleasure and honor to welcome you to Casa Gangotena whenever you do return to Ecuador. Our home is your home, and we look forward to sharing its history, charm, and warmth with you.

      Warmest regards,
      Dolores Gangotena

  • Hola…Grateful that we are sharing in your legacy, love of country and your life’s journey with your company Quasar….John and I are staying with you beginning May6 and then onto the Manatee River cruise and the Grace…Celebrating our 50th anniversary with this adventure….Best,Diane Rosart

    • Hola Diane,

      Thank you so much for your beautiful message. I wanted to let you know that it was an absolute honor to be part of such a meaningful celebration in your lives. Fifty years of love and partnership is truly inspiring, and I hope your anniversary trip was everything you dreamed it would be — and more.

      I trust your stay with us was memorable, and that your time on the Manatee and on Grace in the Galapagos added even more magic to the journey. Knowing that we could play a small part in your celebration fills me with joy and gratitude.

      Wishing you and John many more years of happiness and adventure together.

      With warmest regards,
      Dolores Gangotena