payment terms
& booking policies
CUSTOMER AGREEMENT
Welcome to Quasar Expeditions. You are a highly valued customer and we look forward to hosting you as our guest. This page is designed to make you fully aware of the terms, conditions and policies governing your participation on our Galapagos cruises and, Ecuador and Peru, so that you may enjoy a safe and fulfilling trip of a lifetime. It is also a legal document that requires your careful attention.
By paying your deposit to book a Quasar Expeditions trip, a contractual relationship is established between you and Quasar Expeditions, in which all Quasar Terms & Conditions apply. Quasar’s Terms and Conditions are readily available to the general public by way of a link found on its home page. By making this initial deposit, you are indicating your acceptance of these terms, conditions & policies found herein. The policies described herein, in combination with your completed, dated and signed medical and reservation forms along with your invoice and other applicable documents mentioned below, constitute the entire and mutual Agreement which governs the relationship between TUMBACO INC. dba Quasar Expeditions, a Florida USA Corporation located at 7855 N.W. 12th St, Suite 111, Doral, Florida 33126, hereinafter referred to as the “Tour Company” and you, hereinafter referred to as the “Customer”.
Last Updated: Jan 5, 2016
payments
FOR RESERVATIONS FOR 1 TO 5 TRAVELERS:
- To confirm a Patagonia reservation: An $800 USD non-refundable per person deposit is due from the Customer at the time of booking.
- Final Payment: Final Payment is due from the Customer at 65 days prior to departure
FOR RESERVATIONS OVER 5+ TRAVELERS, please inquire with us about the Payment & Cancellation Policies.
Forms of payment: Forms of payment accepted by the Tour Company include wire transfers, credit cards and checks. Detailed information regarding forms of payment will appear on the Customer’s invoice or will be provided upon request by the Tour Company. For Travel professionals, please note we do not accept credit card payments, only wire transfers or checks.
Payments are due in the Tour Company’s offices on the due date specified on the passenger’s invoice and should be sent in a timely fashion to arrive by the above mentioned date. Failure to do so may result in the release of cabins, with rebooking subject to availability at the desecration of the Tour Company.
cancellations
FOR RESERVATIONS FOR 1 TO 5 TRAVELERS:
The following cancellation fees will be applied to the Customer according to the number of days prior to departure that the Tour Company receives written notice of cancellation from the Customer. All cancellations must be made in writing and should be sent via email to the sales agent who made the Customer’s reservation for the Tour Company.
- 65 days or more prior to departure: Deposit will be forfeited
- 64 days or less prior to departure: 100% of total invoiced amount
FOR RESERVATIONS OVER 5+ TRAVELERS OR GROUPS, please inquire with us about the Payment & Cancellation Policies.
How to guard against cancellation fees: The Tour Company strongly recommends the Customer purchase trip cancellation / interrupt insurance directly after the reservation is confirmed. This coverage reimburses the Customer for most non-refundable costs of the tour should he or she need to cancel due to illness, injury or other reasons covered under the policy.
For passengers with pre-existing conditions: coverage must typically be purchased from a travel insurance company within 24 hours from the time a reservation is confirmed to cover cancellation resulting from the pre-existing condition.
TERMS & CONDITIONS
Please click here to view our complete Terms & Conditions.
