Your fellow travelers deserve to be treated the same way you would like to be treated. If something is not to your liking, you can always talk to your guide or hotel staff and they will do everything in their power to accomodate you. Openly complaining creates an uncomfortable atmosphere and affects the experience of every person on your lodgings. Remember that your fellow travelers are also on holiday.
Alcoholic beverages are not part of your Overland Safari, although wine is including during certain meals. Bar consumption must be paid separately at each hotel or lodging. The legal drinking age in Patagonia, Chile and Argentina is 18.
For your safety and that of your fellow guests, please drink responsibly and with moderation. There is a zero tolerance policy for drinking and driving in Chile and Argentina, so it is important to know that anyone who will be driving the Jeeps, cannot drink.
For the daily activities such as walking and hiking on uneven terrain, we recommend you dress comfortably minding the physical nature of the activities. Bring comfortable walking or hiking shoes, shorts or light pants, a hat, sunglasses and sun screen lotion. Please refer to our detailed Patagonia Packing List page for more details.
For hotel spa’s you will need a bathing suit.
You may dress the same attire as for your daily activities for breakfast and lunch. We recommend you wear something a little more formal for dinner. Pants and collared shirts for men. Pants or skirt and a collared shirt or blouse for women.
The most important rules and regulations of Torres del Paine and Los Glaciares National Park for visitors are the following:
In order not to put your life and that of others at risk, you must follow your guide’s and/or driver’s instructions while your trip to Patagonia, specially in an emergency.
If you were to be in an accident and depending on the gravity of your accident, the guide and/or driver may turnback to the closest medical facility, call for an air ambulance or call a doctor to your location. Such remedies may result very expensive, which is why we recommend you hire trip insurance that covers emergency medical evacuation.
Every time you set foot on the National Parks, you must abide by the instructions of your naturalist guide and the park authorities. Their duty is to keep you safe while you explore the National Parks.
Visiting Patagonia involves walking and hiking on top of rocks and generally on uneven terrain and depending on the time of year, under cold weather conditions. Having a good sense of balance and being in relatively good physical condition is necessary.
In order to avoid serious accidents and even death, you must be in good health to travel to Patagonia. The National Parks are remote and do not have good medical facilities. We encourage all our guests to hire trip insurance that covers emergency medical evacuation just to be safe. Being in good health greatly minimizes your chances of serious injury. It is your responsibility to disclose your health condition to us. Failure to do so may result in your captain preventing you from doing certain activities that may put your life at risk.
No vaccinations/immunizations are necessary to travel to Argentina or Chile. We do recommend that the normal routine vaccines should be up to date: Measles, Mumps, Rubella (MMR Vaccine), Diphtheria, Tetanus, Pertussis (DTP Vaccine) and Polio vaccine.
Modern hospital facilities are not available in Patagonia. The towns of Puerto Natales and El Calafate have small hospitals and drug stores. We recommend to bring your own medicine as brands may change from one country to another, or a specific medicine may not be available. Due to the lack of services and medical facilities we strongly recommend you get emergency medical evacuation insurance. Modern hospital facilities are available in Santiago, Chile and Buenos Aires, Argentina.
Some of the larger hotels within the National Parks also have a doctor on staff.
As a general recommendation, DO NOT drink tap water from the tap while in Patagonia. Your hotels will all have water dispensers so that you can fill your water bottles each day. Also, avoid clams (which are served uncooked) and any uncooked or unpeeled products. Do not eat in any place or restaurant not recommended directly by us. Do not eat at local markets.
We cater all special diet requirements, including Kosher food (which should be requested in advance).
Many hotels in Patagonia have facilities for special needs i.e.: wheelchair ramps, wide doors, etc. BEFORE you book a particular tour you should inquire about the possibility of attending your particular disabilities.
For questions or to make a reservation, please call:
Mon - Fri: 9am - 6:30pm PST