What are Quasar Expedition’s booking and cancellation policies?
Our booking and cancellation policies can be found on our Booking Terms & Conditions page.
What are Quasar Expedition’s pricing and payment schedules?
Our pricing is on a per person basis, for either an 8 night/ 9 day or a 5 night / 6 Day Overland Safari. The payment schedule for your booking will depend on how far in advance you book. If you book 65 days or more in advance of your trip departure date, you will have to make a deposit to confirm your booking and the balance will be due closer to your departure date. If you book less than 65 days before your departure date, you will most likely have to make payment in full to confirm your booking. Be mindful that should you decide to cancel, refund of your payments will be subject to the date of your cancellation based on our cancellation policies. We accept all major credit cards or you can also pay through bank wire transfers or by sending us a check in the mail to our USA offices. Please refer to our Booking Terms & Conditions page to get exact dates and figures for payment schedules and cancellation terms.
Travel documents Required
According to Chilean and Argentinean Immigration regulations, every foreign passenger entering the country must have a passport valid for up to 6 months counting from the return date to your country of origin. Certain Latin American countries that are part of the Mercosur alliance, only require a valid ID card to enter both Chile and Argentina. Please inquire with us if you have questions on the documentation required for your Country.
Travel and Medical Insurance
All passengers should have full medical insurance and trip-cancellation insurance. Be mindful that Patagonia is a remote location with very basic medical facilities at hand. Emergency medical evacuation can cost upwards of tens of thousands of dollars. Your Insurance company should be able to assist you with the best options for your particular trip. Please visit our Trip Insurance page to get more information on companies and coverage policies we recommend.
Quasar Expeditions’ Emergency phone number
The most important recommendation is: always carry with you Quasar Expedition’s local emergency phone number. In case of an emergency, this should be your priority contact in order to receive immediate assistance. You will be given our emergency phone numbers when you book any trip with us. You can also find this number on the General Contact Information of the Contact Us page of this website.
Guidelines for Tipping & Gratuities
Tipping is always up to passengers and is a very delicate matter for us. Throughout the years we have often been asked what gratuity would be appropriate to leave for the guide and hotel staff.
It is our recommendation that the quality of service should determine the extent of any gratuity. For example; if the service received from your guide has been excellent, a suggestion of USD $15 - $20 per day, per guest is recommended. For your hotel staff, if service has been excellent, we recommend you tip around USD $10 per guest per day at each hotel.
Please understand that this is a suggestion only and that tipping and gratuities are a very personal matter.
What is not included in the trip price?
Meals not mentioned in the specific itinerary, alcoholic beverages at certain hotels, certain excursions as detailed on our Guide to Excursions document, tips/gratuities, laundry service, satellite phone calls over 10 min, spa treatments, international departure taxes and other expenses of a personal nature are not included in your trip. For additional details, please refer to the Rates sections of our website using the following links: 8 Night / 9 Day Overland Safari Rates OR our 5 Night / 6 Day Overland Safari Rates
How much money / cash should I bring to a Patagonia trip?
Here are some guidelines if you decide to pay most things with cash. Amounts are in US Dollars, and you will have to change these to Chilean and Argentinean pesos while in Patagonia: Tips/Gratuities (per guest): $200, Fuel (per vehicle): $350, alcoholic beverages at the different hotels (~$8 per drink. There are also several souvenir stores in the towns of Puerto Natales and Patagonia and some do not accept credit cards.
What is the duration of a Patagonia Overland Safari?
There are 2 Trip Durations for our Patagonia Overland Safaris. Our Chile & Argentina Safaris are 8 nights / 9 days, from Friday to Saturday. Our Chile only Overland Safaris are 5 nights / 6 Days, from Saturday to Thursday or from Monday to Saturday. The trip can be extended with stays in Santiago - Chile, Buenos Aires - Argentina, or more extensive trips to wine country in Chile or Argentina, or full visits to the mighty Atacama Desert and Easter Island. Please inquire with us about extending your Patagonia trip.