terms & conditions

Welcome to Quasar. You are a highly valued Travel Partner, and we look forward to hosting your clients. This page is designed to make you fully aware of the terms, conditions and policies governing your client’s participation on our Galapagos cruises, Patagonia adventures and/or Ecuador, Peru, Chile, Argentina, and Colombia tours, so that your clients may enjoy a safe and fulfilling trip of a lifetime. It is also a legal document that requires your careful attention. By paying a deposit to book a Quasar trip, a contractual relationship is established between Quasar, you, and your client, in which all Quasar terms & conditions apply.

Quasar's strongly advises that all passengers carefully read our Terms & Conditions found at https://www.quasarex.com/terms-conditions as all rights and obligations between Quasar and each passenger will be governed by these. By making an initial deposit, you, and your clients are indicating your acceptance of these terms, conditions & policies. The policies described in our Terms & Conditions page, the policies below, and in combination with the completed, dated, and signed Registration Form(s) along with the invoice and other applicable documents mentioned in our terms & conditions, constitute the entire and mutual Agreement which governs the relationship between TUMBACO INC. dba Quasar Expeditions, a Florida USA Corporation located at 10544 NW 11th Ct, Plantation, Florida 33322, hereinafter referred to as “Quasar” and you, hereinafter referred to as the "Travel Partner" or “You”.

The Travel Partner agrees not to undercut, promote or publish any rate lower to those published or promoted by Quasar. Failure to comply with any of the above requirements entitles Quasar to cancel any bookings and withhold return of all payments received.

The following forms of payment are accepted by Quasar:

• Wires: Wire payment account details will appear on the Travel Partner’s invoice or will be provided upon request to Quasar. Quasar will not absorb any deductions or charges for wires.
• Veem: Travel Partners can submit payments via Veem, a payment service that offers lower transaction rates than traditional wires and ACH. Details to process payments through Veem will be provided upon request to the Quasar.
• Credit Cards: All Credit Card transactions have a 3.5% service fee. Details to process payments through Credit Cards will be provided upon request to Quasar.

Bookings are not confirmed until the initial deposit is received. Payments are due in Quasar’s account specified on the Travel Partner’s invoice and should be sent in a timely fashion to arrive by the due date. Failure to comply with any of the above requirements entitles Quasar to cancel the booking and withhold return of all payments received.

• Net Payments: Quasar accepts payments for the net amount of the invoice from our Travel Partners
• Gross Payments: If you prefer that your client pays Quasar directly, commissions owed to you will be paid two weeks (at least 10 business days) after your client’s tour has been completed.

In order to process the commission payment, Quasar requires you to send us an invoice detailing the amount of the commission and the wire account details. For U.S. Travel Partners, Quasar also requires a copy of the Travel Partner’s W-9 tax form.

Bookings can be transferred to/from a Travel Partner as long as it is within the first 60 days after the booking has been confirmed, the invoice is not paid in full and a letter from the participant(s) requesting such change is received.